Shipping and Returns
You may return most new, unopened items within 30 days of delivery for a full refund minus 15% restocking and shipping, unless our mistake. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you have opened the box and used the pump it must be returned in new condition, including packaging, or we cannot resell it so we cannot make a refund. It is best to call us first.
Cutting the pump cord voids the warranty! This is standard practice.